Privacy Policy
How we collect, use, and protect your information when using Comped.
Last updated: 9/8/2025
1. Introduction
Welcome to Comped. We are committed to protecting your privacy and ensuring transparent data practices. This Privacy Policy explains how we collect, use, and safeguard your information when you use our community management platform for casino affiliates.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address for account creation and authentication
- Two-factor authentication settings
- Subscription plan information
- Payment information (processed by our payment providers)
Community Management Data
When you use Comped's features, we store:
- Leaderboard configurations and prize pool information
- Challenge settings and bonus campaign data
- Public leaderboard pages and competition branding
- Referral performance analytics and statistics
Casino API Data
We connect to casino APIs to provide our services:
- Referral player statistics (wagering, wins/losses, game activity)
- Casino connection status and API health
- Leaderboard participation data
- Challenge progress and completion information
Automatically Collected Information
We automatically collect certain technical information:
- IP address and location data
- Browser type, device information, and operating system
- Usage patterns and feature interactions
- Performance metrics and error logs
3. How We Use Your Information
We use your information to:
- Provide and maintain Comped's community management platform
- Create and manage your affiliate leaderboards and challenges
- Connect to casino APIs and sync referral data in real-time
- Generate public leaderboard pages and branded competitions
- Send important updates about your competitions and platform changes
- Provide customer support and respond to your inquiries
- Monitor platform performance and prevent fraud
- Comply with legal obligations and casino industry regulations
4. Information Sharing
We may share your information in these limited circumstances:
- Public leaderboards: Competition data you choose to make public through our platform
- Casino APIs: Necessary data to maintain connections and sync referral information
- Service providers: Trusted partners who help us operate the platform (payment processing, hosting)
- Legal compliance: When required by law or to protect our rights and users
- Business transfers: In connection with mergers, acquisitions, or asset sales
We never sell your personal information to third parties.
5. Third-Party Services
Comped integrates with several third-party services:
- Casino APIs: Stake, Roobet, Rollbit, Housebets for referral data
- Payment processors: For subscription billing and payments
- Authentication services: Better Auth for secure login and 2FA
- Analytics services: To understand platform usage and improve features
- Email services: For notifications and communication
These services have their own privacy policies governing data use.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure connections, and mandatory two-factor authentication for sensitive actions. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Specifically:
- Account information: Until account deletion
- Leaderboard and competition data: Until you remove them or delete your account
- Casino API data: Until you disconnect casino connections
- Analytics data: Up to 2 years for platform improvement
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent for data processing where applicable
To exercise these rights, contact us at privacy@comped.vip.
9. Age Requirements
Comped is intended for users who are at least 18 years old, in compliance with gambling industry regulations. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any international data transfers, including implementing standard contractual clauses where required.
11. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or through our platform. Your continued use of Comped after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@comped.vip
Website: https://comped.vip
For data protection inquiries: dpo@comped.vip
This Privacy Policy is effective as of the date listed above and applies to all users of Comped's community management platform.